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Frequently Asked Questions


About 24 hours. If you have a very big lump of hard brown sugar, break it up as best you can, and add it to your SugarBaby Brown Sugar Saver in small amounts, as this will result in more efficient softening.

It depends on the type of brown sugar you have in the SugarBaby, the amount and how often you open the lid. Generally speaking, the sugar should stay moist and useable for three to six months with little effort. Every 2-4 weeks is sufficient if you are not using your SugarBaby saver often. More often use will require the sponge to be remoistened more frequently. Even if the sponge has gone dry the sugar will remain soft. Check the sponge periodically to see if it needs to be remoistened.

This can happen if you didn’t squeeze all the excess moisture out of the sponge before putting it in the humidor lid. But don’t worry! Just open your SugarBaby Brown Sugar Saver, stir the brown sugar and leave the lid open for a few hours, stirring occasionally, until the sugar has returned to the proper consistency. If you like, stir in some fresh brown sugar to help speed the evaporation. When you’re ready to close the SugarBaby again, be sure the sponge is simply moist, not wet or sopping.

Yes! Any kind of brown sugar will do.

Yes you can. SugarBaby Brown Sugar Saver is great way to keep other baking ingredients fresh, such as raisins, dried cranberries, apricots and marshmallows.